Business Administration - Unit Summary Level 2

The Business Administration NVQ Level 2 consists of 2 Mandatory Units and 3 Optional Units

Mandatory Units

• Unit 201 Carry out your responsibilities at work
• Unit 202 Work within your business environment

Optional Units

• Unit 110 Ensure your own actions reduce risks to health and safety
• Unit 203 Maintain customer relations
• Unit 204 Manage diary systems
• Unit 205 Organise business travel and accommodation
• Unit 206 Deal with visitors
• Unit 207 Process customer financial transactions
• Unit 208 Operate credit control procedures
• Unit 209 Store, retrieve and archive information
• Unit 210 Research and report information
• Unit 211 Organise and support meetings
• Unit 212 Use IT Systems 2
• Unit 213 Use IT to exchange information 2
• Unit 214 Word processing software 2
• Unit 215 Spreadsheet software 2
• Unit 216 Database software 2
• Unit 217 Presentation software 2
• Unit 218 Specialist or bespoke software 2
• Unit 219 Use a telephone system
• Unit 220 Operate office equipment
• Unit 221 Prepare text from notes
• Unit 222 Prepare text from shorthand
• Unit 223 Prepare text from recorded audio instructions
• Unit 224 Produce documents
• Unit 225 Work effectively with other people
• Unit 226 Calculate critical dates for sentences

There are also a number of units that specifically covers areas of Court appearances and Custodial Environments including releasing from Custody.